Privacy Policy
Last Updated: January 20, 2025
Introduction
LeadAnswer, Inc. ("LeadAnswer," "we," "our," or "us") is committed to protecting the privacy of our users, clients, and their customers. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our SMS communication and lead management services. By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
Client Information
When businesses register for our services, we collect:
- Business contact information
- Account credentials
- Billing information
- API integration details
- Usage patterns and preferences
End User Information
Through our services, we may collect information about end users (your customers), including:
- Phone numbers
- Message content
- Communication preferences
- Interaction history
- Opt-in/opt-out status
- Time and date of communications
- Message delivery status
Data Security
We implement industry-standard security measures including:
- Encryption in transit and at rest
- Access controls
- Regular security audits
- Secure data centers
- Employee training
- Incident response procedures
Contact Information
For privacy-related questions or concerns:
Address: 718 N Washington Ave. #401 Minneapolis, MN 55401
Phone: (855) 585-1658
For immediate assistance:
- Customer Support: [email protected]
- Technical Support: Ryan Gates
- Compliance Team: [email protected]
Governing Law
This Privacy Policy is governed by the laws of Minnesota, United States.